you're in safe hands
We’ve been organising pamper parties throughout the UK since 2004 and know how to take care of you. Here’s just a few reasons why you should book with us.
OUR TEAM OF REPRESENTATIVES
To make life easy when you book with us you’ll be introduced to your Party Representative who will take away the stress of organising a party. Your Representative is also a trained beauty and massage therapist and can offer advice and answer any questions you have about your treatments. They will book your therapist based on your preferred treatments and create a party schedule.
Our aim is to ensure that everyone involved with your party has all of the details and information they need so that everything runs smoothly on the day. Through the Party Representatives we are able to deliver a nationwide service while maintaining the personal feel of a ‘local’ service.
Our Bookings Management System
Our bookings are managed using a sophisticated bookings management system for our Pamper Parties. Key information about your booking can be viewed by the customer, your Representative and your Therapist(s). This means that everyone involved has all the correct information at their fingertips and everyone can stay on top of what needs to be done to deliver your party. We have an inbuilt system of alerts and progress trackers to check that your party is being properly organised according to our tried and tested approach.
Our Customer Login
We realised early on that guests need to choose treatments in advance to ensure parties run smoothly on the day. In 2007 we implemented our Pamper Party Customer Login which allowed guests to select their own treatments online after receiving an invitation from the main organiser. This means that parties are so much easier to organise from the customer’s perspective, parties can be monitored and reminders sent to guests in order to select treatments. With our customer login, the customer is reassured, seeing exactly how their party organisation is progressing, giving you one less thing to worry about in the lead up to your event.
*Our customer login is used with our standard Pamper Party packages. It is not used for customised parties, our Pamper At Home service.
The Size & Skills Of Our Therapist Network
We have a very large network of professional Therapists who can provide a wide range of good quality treatments. On the rare occasion that we experience any last minute hitches, our extensive network and strong relationships with our therapists usually enables us to fulfil bookings to our customer’s satisfaction. Our broad geographical coverage means that we can reach many areas that may be considered as quite remote.
Our Satisfaction Guarantee
We offer customers the chance to give feedback after their event and take a sincere approach to dealing with any customer service issues. Our Satisfaction Guarantee ensures that we will seek to make satisfactory amends if any part of our service fails to meet the standards we strive for. Please click here to read more.
FULL TREATMENT TIMES
We schedule breaks for our therapists and change-over time between each treatment, this ensures you receive your full treatment times and that your experience is a relaxed one. By adding breaks for our therapists, they are able to fully pamper you and your friends and prepare for the next treatment. *Treatment times will be slightly shorter due to extra cleaning and sanitisation as a result of COVID-19