We have very few customer service issues and always do our best to ensure complete satisfaction. The therapists we work with are professionally qualified and we constantly monitor standards to ensure a consistent delivery of services.
Our process for dealing with any issues if they do arise
If for any reason a customer feels that we have not provided a good standard of service we will conduct a swift investigation and offer an appropriate mutually agreed refund, ensuring our customer’s complete satisfaction at every step.
Delivering consistently high quality pampering services on a nationwide basis is met through efficient organisation and bookings management.
We take an honest and open approach with both our customers and therapists so that any difficulties that may arise can be easily managed.
Please note that our Satisfaction Guarantee applies to all services provided by The Pamper Company. We are unable to take direct responsibility for the services provided by any other companies recommended on this website.